Pregnancy Helpline
1300 139 313

Free, compassionate and confidential support 8am-10pm, 7 days, Nationwide 

  • Become a Helpline Support Worker.

    You can offer hope to women experiencing an unplanned or challenging pregnancy by providing vital support and resources.


Applications for our upcoming 8-week Helpline Support Worker Training Course are NOW OPEN!

Our National Helpline service 1300 139 313 runs 8 AM - 10 PM, 365 days a year, and we are looking for compassionate Volunteer Helpline Support Workers (located anywhere in Australia).

DAY: Tuesdays 

TIME: 7:00 – 9:00 PM AEDT (via Zoom)

DATES: February 7, 2023 – March 28, 2023

Apply online here or send your cover letter and CV directly to admin@pregnancyhelpaustralia.org.au 

Applications close on the 20th of December, 2022, and spaces are limited.

If you're an exceptional, non-judgemental listener with a heart for women experiencing an unplanned or crisis pregnancy, apply now!

To view the Helpline Support Worker Position Description, click here.

What you need to know about applying to Volunteer with PHA.

Before you apply: 

  • Get to know PHA. Take time to understand who PHA is and what PHA does. Read through our website, follow PHA on social media and be ready to let us know why you'd like to contribute to our organisation.
  • Make sure your CV and references are ready! When you submit your application, you will be required to include your CV, A cover letter outlining why you're interested and the details of two referees*. 

The Application Process:

  • SHORTLISTING. At the close of the intake period, the volunteer coordinator will call those applicants being considered for an interview. Please note: If your application is not successful at this point, you will receive an email, but individual feedback cannot be provided - but we thank you for your application and encourage you to re-apply in the future. 

  • VOLUNTEER INTERVIEW. Individuals whose application is considered a strong possible fit for the role and the organisation are offered interviews (via zoom). A successful interview, followed by confirmation from referees, will result in the offer of a volunteer role. 

  • SELECTION. Individuals successfully completing the interview process will be notified verbally and offered a volunteer position. The offer of this position remains dependent on the successful confirmation of additional requirements (National Police Check, WWVP/WWCC, availability for training, and ongoing commitment)

Joining the team:

  • INDUCTION & TRAINING. Each volunteer is required to participate in mandatory induction and training with PHA.
  • All volunteers commence with an initial 3-month probation period, during which time they will be regularly supervised by the PHA Helpline Coordinator. A review will be held after the first 3 months to ensure this role is a good fit for the volunteer and PHA and to provide an opportunity for feedback.
  • Volunteer Investment - A $99 investment is required to complete the PHA Helpline Support Worker training course. 
    * Please note: Referees should not be related to you

Reach Out

National Helpline (8am - 10pm AEST)
1300 139 313