24/7 Helpline1300 139 313
Last Updated 3/10/2020
Thank you for choosing to be part of our community at Pregnancy Help Australia Ltd (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at email@example.com
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us while utilizing our website or expressing an interest in obtaining information about us or our services, when participating in activities on the website or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products, services and features you use. The personal information we collect can include the following:
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
All personal information that you provide to us must be true, complete and accurate. You may notify us of any changes to such personal information.
In Short: Some information — such as IP address and/or browser and device characteristics — may be collected automatically when you visit our website.
We automatically collect certain information when you visit our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
Like many businesses, we may also collect information through cookies and similar technologies.
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
More specifically, we may need to process your data or share your personal information in the following situations:
In Short: Yes, we may use Google Maps for the purpose of providing better service.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.
In Short: Yes, we may embed Wufoo forms for the purpose of providing an alternative and private communication channel.
By using the Contact Form Implementation, you agree to be bound by Wufoo’s Terms of Service.
In Short: Yes, we may embed Cognito forms for the purpose of providing an alternative and private communication channel.
By using the Contact Form Implementation, you agree to be bound by Cognito’s Terms of Service.
In Short: Yes, we embed Live Chat for the purpose of providing an alternative and private communication channel.
By using the Live Chat features, you agree to be bound by Live Chat’s Terms of Service.
In Short: Yes, we use Google Analytics for the purpose of improving and evaluating the use of site content.
By using this site, you agree to be bound by Google Analytics Terms of Service.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 13 years of age.
We do not knowingly solicit data from or market to children under 13 years of age. By using the website, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us at firstname.lastname@example.org.
In Short: The Privacy Act 1988 (the Privacy Act) contains 13 Australian Privacy Principles which regulate the way we collect, store, provide access to, use and disclose personal information.
The Privacy Act provides you with rights, including:
In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here.
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.
A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when we believe you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that Pregnancy Help Australia becomes aware of a security breach which has resulted or may result in unauthorized access, use or disclosure of personal information, Pregnancy Help Australia will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
At this time we may not respond to browser 'Do Not Track' signals, as we await the work of others to develop standards for how such signals should be interpreted.
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
If you have questions or comments about this policy, you may email us at email@example.com
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a removal request to firstname.lastname@example.org. We will respond to your request within 30 days.
This web site contains links to other sites. Please be aware that we Pregnancy Help Australia are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
24/7 Helpline 1300 139 313
Find A Centre Near You